MSM Hospitality Services
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MSM Hospitality Services
MSM Hospitality Services
Latest News
5 & 6 December, 2009

MSM has taken responsibility to organize the "International Children's Continence Society"...

1st Mar - 4th Mar 2009

MSM has successfully organized the "20th International Symposium"...

MSM Hospitality Services
MSM Hospitality Services

Terms & Conditions - MSM Hospitality Services

MSM Hospitality Services

The delivery of your deposit and/or final payment and your receipt will indicate that you have studied and aware about these Terms and Conditions, and that you have accepted them. The Terms and Conditions below form the basis of the contractual relationship between MSM Hospitality Services Private Limited and its clients. It is understood before taking our service that our clients understand and accept these Terms and Conditions.

Service Conditions: -

As soon you are ready to proceed with the reservations and we shall send you our invoice for the 70% of the total tour cost as an advance payment either by Visa, Master Card via our Secure Server or via Telegraphic Transfer to our bank account (details will be provided upon knowing your choice to pay). Balance 30% can even be paid by you upon your arrival on Delhi (unless specified otherwise in certain cases) and can be made using either by Visa, Master Card, Cash or Traveler’s Cheques.

Once you submit the advance payment we would keep you updated of your travel arrangements. You shall have access 24 Hrs to speak to us at +91-9911558604.

*Incase of modification in plan*

we do not encourage changes in the confirmed arrangements. But if you do need to make amendments in the arrangements already confirmed, we will do all possible to accommodate the changes, depending on the availability of various segments of the tour, for the new requirements. However, the changes will be subject to certain minimum amendment / administration charges.


We would deeply regret your decision to cancel your trip, however we realize that there are many valid reasons that this can happen. Cancellation must be notified in writing and will take effect the day it is received by MSM Hospitality Services Private Limited. The following cancellation charges will apply: -

  • 60 days prior to arrival - 10% of the advance deposited.
  • Between 60 days to 30 days prior to arrival - 50% of the advance deposited.
  • Between 30 days to 20 days prior to arrival - 70 % of the advance deposited.
  • Between 20 days to 15 day prior to arrival - 85% of the advance deposited.
  • Before 15 days back to arrival - NO REFUND.

One night retention in respect of booking of all Hotels over and above cancellation charges as indicated above.


  • *Palace on Wheels non refundable.
  • *Flight Tickets - NO REFUND.

General Booking Conditions:

Passports and Visas

You are required to ensure that your passport and travel documentation is in order and that you have obtained the necessary visas for your journey. Should you require assistance on this matter we will be pleased to make recommendations.

International and Domestic air bookings:

Reconfirmation of flight bookings is the responsibility of the traveler. As tour arrangements may be booked to connect with international and domestic air flights it is your responsibility to keep us updated as to your flight times and numbers.

Travel Insurance:

You are required to ensure that you are adequately insured for the full duration of the tour in respect of illness, injury, death, loss of baggage and personal items, cancellation and curtailment. The choice of insurer is the sole discretion of the client.

Changes in confirmed arrangements:

MSM Hospitality Service Private Limited offers its clients customized packages of land and / or air services using various suppliers. The cost of your travel arrangements is subject to the possibility of changes and surcharges beyond our control and may occur in connection with governmental action, currency exchange rate fluctuation and increases in suppliers' prices. While MSM Hospitality Services Private Limited will use its best endeavors to provide all tours as confirmed, reasonable changes in the itinerary may be made with or without notice if deemed necessary or advisable by our experienced staff.


Contact MSM Hospitality Services Private Limited through email, fax, or phone.

B-97, Sector - 44 Noida, Uttar Pradesh (India) Tel: +91-120-4546471 Fax: +91-
*Be ensure that we have dealt with your enquiry.

Disclaimer for Responsibility:

MSM Hospitality Services Private Limited shall not be liable for any loss, injury, or damage to person, property in connection with climatic conditions, sea fire, breakdown of machinery or equipment, acts of government or other authorities, wars whether or not declared, civil disturbances, strikes, riots, thefts, epidemics, quarantines, medical or customs regulations, terrorist activities, or any other actions, omissions or conditions beyond the control of MSM Hospitality Services Private Limited. Neither MSM Hospitality Services Private Limited nor any of its affiliates or subsidiaries shall be or become liable or responsible for any additional expenses of liability sustained or incurred by the tour member as a result of any of the aforementioned causes.

MSM Hospitality Services